Weatherman

Your order confirmation email might take up to 20 minutes to arrive.&#xA0;There&#x2019;s a chance your order confirmation didn&#x2019;t land in your primary inbox. If you haven&#x2019;t received your order confirmation email yet, be sure to check your Spam folder. Remember to always add us to your safe list!Nothing yet? Please contact us at <a data-fr-linked="true" href="mailto:help@weatherman.com">help@weatherman.com</a> so we can figure this out and get your package&#x2019;s journey started ASAP.

Your order confirmation email might take up to 20 minutes to arrive. There’s a chance your order confirmation didn’t land in your primary inbox. If you haven’t received your order confirmation email yet, be sure to check your Spam folder. Remember to

I haven’t received a confirmation email - what do I do?

Orders & Shipping

How do I log in to my account or create a new account?

I forgot my password. What should I do next?

Can I update my personal information in My Account?

I want to unsubscribe from newsletters and marketing emails.

Your Account

Where can I shop Weatherman products?

I’m having trouble placing my order on the website. What should I do?

How can I check my order status?

How do I confirm my order has been placed?

Can I cancel or edit my order?

How long does it take to process my order?

How do I use a promo code with my order?

What if my item is out of stock?

How does shipping work?

Do you offer international shipping? Which countries are eligible?

When will I receive my order's tracking details?

Do you offer Free shipping?

Need your Weatherman faster?

Can I ship to a PO Box?

What should I do if my products arrive damaged?

What should I do if my package is lost or stolen in transit?

Can I/we personalize my/our umbrella?

Custom & Corporate Sales

What Payment methods do you accept?

Are taxes included at checkout?

Payment Information

How do I submit a Return Request?

How do I return a defective item?

Why didn't I receive a Return Label with my order?

Is there a refund policy?

Returns & Exchanges

Limited Lifetime Warranty Policy

Do I need to register my umbrella for warranty?

How do I initiate a Warranty claim?

What if I can't provide proof of purchase for my warranty?

What is/isn't covered ?

Lifetime Warranty

How to choose the right Weatherman for me?

Will my umbrella blow inside out?

Keep your umbrella in peak condition.

Where are Weatherman umbrellas made?

How do I care for my Sun Shirt?

Do you offer a compact version that fits easily in my handbag?

Which of your umbrellas include a convenient carry sleeve?

General Product Questions (Care tips, choosing the right weatherman, etc)

How can I quickly connect with your Customer Support team?

Customer Service

I haven’t received a confirmation email - what do I do?Updated 3 months ago