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Orders & Shipping

Where can I shop Weatherman products?

Grab your favorite umbrella directly at weatherman.com. If you bought from Amazon, Dick's Sporting Goods, or another authorized retailer, please make sure to register it for warranty coverage on our official website. Simply visit our official websit

I’m having trouble placing my order on the website. What should I do?

You can solve many of the issues you are facing with just a few simple steps:. - Try using a different browser,. - Force stopping the browser, or. - Clearing the browser cache. If these still don't work, Contact Us at [email protected], so we can g

How can I check my order status?

After placing your order, we’ll send a confirmation email with your order number and a quick summary. Once shipped, you’ll get another email with tracking details. You can also check your order status by logging into your account on our website.

How do I confirm my order has been placed?

Once your order has been placed successfully, you will receive a confirmation email, which may take up to 20 minutes to arrive. Your email might not land in your primary inbox, so please also check your spam folder so you don't miss it. If you do not

I haven’t received a confirmation email - what do I do?

Your order confirmation email might take up to 20 minutes to arrive. There’s a chance your order confirmation didn’t land in your primary inbox. If you haven’t received your order confirmation email yet, be sure to check your Spam folder. Remember to

Can I cancel or edit my order?

You have a 15-minute window to cancel or modify your order before it’s processed. Orders placed before 2 PM EST are typically shipped the same day, so act quickly!

How long does it take to process my order?

Orders placed before 2 PM EST are processed and shipped the same day. For updates, contact our Customer Service team, available Monday to Friday from 9 AM to 6 PM ET.

How do I use a promo code with my order?

Got a promo code? Enter it during checkout, and hit 'Apply.' Your discount will appear in the invoice summary. Each order can only use one promo code, but you can also enjoy free shipping!. If your promo code is not working, check the following:. - C

What if my item is out of stock?

We keep our site updated, but if you want to be notified when an item is restocked, click 'Notify Me When Available,' and we’ll keep you in the loop!

How does shipping work?

We ship all across the U.S. and to 25 international countries, with more on the way. Shipping is free for orders over $100 within the contiguous U.S. (excludes Alaska, Hawaii, Corporate, and Custom Orders). Orders under $100 ship for just $10.95. Nee

Do you offer international shipping? Which countries are eligible?

Weatherman is going global! We proudly ship to 25 international destinations, including:. Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovak

When will I receive my order's tracking details?

As soon as your order leaves our warehouse, we’ll send you an email with your tracking number—no surprises, just updates. Need more info? Log into your account anytime for real-time delivery status, or reach out to our Customer Service team for assis

Do you offer Free shipping?

Yes, we offer free shipping for U.S. orders over $100 (excludes Alaska, Hawaii, Corporate, and Custom Orders). For our Canadian customers, enjoy free shipping on orders over $200 CAD. We don't offer international free shipping.

Need your Weatherman faster?

Yes, no problem! Opt for 2-Day Air for as low as $24.95, or get it by tomorrow upon order with the Standard Overnight starting at $49.95. Pricing varies depending on the size and weight, but either way, you'll be ready for anything sooner than you th

Can I ship to a PO Box?

Yes, we also ship to PO Boxes!

What should I do if my products arrive damaged?

First of all, don't panic! We've got you. We are so sorry you had to experience this. If your order arrives damaged and/or unusable, please Contact Us at [email protected] so we can resend you a new product. Our team will get in touch with you with

What should I do if my package is lost or stolen in transit?

We hope this never happens, but if your package is lost or stolen, please Contact Us at [email protected] so we can re-process it and send you a replacement package. Our team will get in touch with you within 24 hours. We won't charge you for any e