Weatherman

<p>As soon as your order leaves our warehouse, we&#x2019;ll send you an email with your tracking number&#x2014;no surprises, just updates. Need more info? Log into your account anytime for real-time delivery status, or reach out to our Customer Service team for assistance.</p>

As soon as your order leaves our warehouse, we’ll send you an email with your tracking number—no surprises, just updates. Need more info? Log into your account anytime for real-time delivery status, or reach out to our Customer Service team for assis

When will I receive my order's tracking details?

Orders & Shipping

How do I log in to my account or create a new account?

I forgot my password. What should I do next?

Can I update my personal information in My Account?

I want to unsubscribe from newsletters and marketing emails.

Your Account

Where can I shop Weatherman products?

I’m having trouble placing my order on the website. What should I do?

How can I check my order status?

How do I confirm my order has been placed?

I haven’t received a confirmation email - what do I do?

Can I cancel or edit my order?

How long does it take to process my order?

How do I use a promo code with my order?

What if my item is out of stock?

How does shipping work?

Do you offer international shipping? Which countries are eligible?

Do you offer Free shipping?

Need your Weatherman faster?

Can I ship to a PO Box?

What should I do if my products arrive damaged?

What should I do if my package is lost or stolen in transit?

Can I/we personalize my/our umbrella?

Custom & Corporate Sales

What Payment methods do you accept?

Are taxes included at checkout?

Payment Information

How do I submit a Return Request?

How do I return a defective item?

Why didn't I receive a Return Label with my order?

Is there a refund policy?

Returns & Exchanges

Limited Lifetime Warranty Policy

Do I need to register my umbrella for warranty?

How do I initiate a Warranty claim?

What if I can't provide proof of purchase for my warranty?

What is/isn't covered ?

Lifetime Warranty

How to choose the right Weatherman for me?

Will my umbrella blow inside out?

Keep your umbrella in peak condition.

Where are Weatherman umbrellas made?

How do I care for my Sun Shirt?

Do you offer a compact version that fits easily in my handbag?

Which of your umbrellas include a convenient carry sleeve?

General Product Questions (Care tips, choosing the right weatherman, etc)

How can I quickly connect with your Customer Support team?

Customer Service

When will I receive my order's tracking details?Updated 3 months ago