Weatherman

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We're cutting back on paper to protect the environment. By going digital, we reduce waste and minimize our carbon footprint. Do you need help with your return? Please just follow the link below—no paper needed!

Why didn't I receive a Return Label with my order?

Returns & Exchanges

How do I log in to my account or create a new account?

I forgot my password. What should I do next?

Can I update my personal information in My Account?

I want to unsubscribe from newsletters and marketing emails.

Your Account

Where can I shop Weatherman products?

I’m having trouble placing my order on the website. What should I do?

How can I check my order status?

How do I confirm my order has been placed?

I haven’t received a confirmation email - what do I do?

Can I cancel or edit my order?

How long does it take to process my order?

How do I use a promo code with my order?

What if my item is out of stock?

How does shipping work?

Do you offer international shipping? Which countries are eligible?

When will I receive my order's tracking details?

Do you offer Free shipping?

Need your Weatherman faster?

Can I ship to a PO Box?

What should I do if my products arrive damaged?

What should I do if my package is lost or stolen in transit?

Orders & Shipping

Can I/we personalize my/our umbrella?

Custom & Corporate Sales

What Payment methods do you accept?

Are taxes included at checkout?

Payment Information

How do I submit a Return Request?

How do I return a defective item?

Is there a refund policy?

Limited Lifetime Warranty Policy

Do I need to register my umbrella for warranty?

How do I initiate a Warranty claim?

What if I can't provide proof of purchase for my warranty?

What is/isn't covered ?

Lifetime Warranty

How to choose the right Weatherman for me?

Will my umbrella blow inside out?

Keep your umbrella in peak condition.

Where are Weatherman umbrellas made?

How do I care for my Sun Shirt?

Do you offer a compact version that fits easily in my handbag?

Which of your umbrellas include a convenient carry sleeve?

General Product Questions (Care tips, choosing the right weatherman, etc)

How can I quickly connect with your Customer Support team?

Customer Service

Why didn't I receive a Return Label with my order?Updated 3 months ago